Hi There!

I'm a Senior Content Designer with 10+ years of experience using design thinking and lean UX principles to create interactive and engaging customer experiences. I thrive when I'm driving cohesive product narratives across multiple platforms and touch-points, collaborating with cross-functional teams, or leveraging AI and machine learning for content personalization and recommendations. I am passionate about delivering high-quality, customer-centric content and I always push for the highest standards. My expertise spans content strategy, proofreading and editing, UX design, leadership, product and stakeholder collaboration and research analysis/application. I have a keen sense of humor, communicate like a champ and love advocating for delightful user experiences. Let’s connect!

Credentials

• Prompt Engineering for Generative AI, Vanderbuilt University 1/2024

• Generative AI for UX Writers, UX Writing Hub…5/2023

• UX Writing Certification, UX Writer’s Collective…10/2019

• User Experience Principles and Processes, University of Michigan…4/2019

• Search Engine Optimization Fundamentals, UC Davis…5/2019